We will deliver your items wherever you like. If you want your order to be delivered at a friend's or neighbour's house, at your place of work, etc., simply indicate this when placing your order by selecting the DHL delivery option.
You will see an estimated delivery timeframe when you select your method of delivery.
Here are the delivery options for orders placed on MELIJOE.COM:
The available modes of transport will depend on the delivery country.
Delivery will be made directly to the intended recipient, with signature acknowledgement of each delivery by the identified recipient. In all cases, we advise you to verify the contents and condition of the parcel before signing the delivery slip. In the event of a dispute regarding the transport (breakage, damaged item, damaged packaging, etc.), we advise that you indicate this on the delivery slip, or that you notify the carrier within 24 hours. This written record with the carrier will speed up any refund requests, although it is not compulsory.
For Fedex deliveries, if you or the recipient of the parcel is absent at the time of delivery, a delivery notice will be left, indicating when and where to collect the package. The parcel will then by held at a post office for 15 calendar days. If not collected within the time indicated by the carrier, the products will be returned to BEBEO, which reserves the right to refund the price of the products; the shipping costs will remain at the customer's expense.
In the event of a late delivery, you will need to first contact the carrier or its distribution office in the case of delivery through the French postal system, to check whether the parcel might be on hold there. If necessary, contact MELIJOE.COM Customer Service by email in order to launch a claim or inquiry for a parcel search.
In case of a significant delay, we will offer compensation in the form of free shipping on your next order. Nonetheless, failure to meet the announced delivery timeframe will not give rise to the payment of damages - nor to a deduction or to cancellation of an order in progress - in the event of complete or partial strikes, whether internal or external to the company, blockage of transport or supply routes, government or legal restrictions, and so on. Nor may the MELIJOE.COM website be held liable should any laws, regulations or any other event cause your items to be held back at the border.