• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $AU 17

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 20

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 12,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $CA16

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the UPS label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our UPS pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: Ұ 120

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 12,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 12,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the label, must be provided to the carrier.

• Step 3. Send your package
• • Submit your package to your carrier.
  • Make sure you keep the proof of posting for your package.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 12,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the label, must be provided to the carrier.

• Step 3. Send your package
• • Submit your package to your carrier.
  • Make sure you keep the proof of posting for your package.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $HK 145

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15.00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 12,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: ¥ 2,000

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 20

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 20,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 12,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $HK 145

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the label, must be provided to the carrier.

• Step 3. Send your package
• • Submit your package to your carrier.
  • Make sure you keep the proof of posting for your package.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 19

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 12,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: 15,00 €

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $AU 17

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 15

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.

In addition, Melijoe charges a flat contribution towards returns expenses (except for defective items). This amount varies according to the location of the package being returned, as indicated below:

Return fees deducted from the credit or refund: $ 20

If you need any assistance, don't hesitate to contact our customer service team.

• Step 1. Go to Melijoe.com
• • Click on ‘My account’ and log in. In the section ‘My orders and returns’, choose the order which contains the items that you want to return. Click to select the item(s) that you wish to return, specify your reasons for returning the item(s) and confirm your returns request.
  • Print out and sign both copies of the returns form.
  • Click on the link ‘Download returns label’ to download the label that you need to print.

• Step 2. Prepare your package
• • Place the item(s) in a package (e.g. the Melijoe box). Make sure the items you are returning are intact and in their original packaging with their labels. Please do not use shoe boxes as return packages. These boxes are part of the items’ original packaging, so they must be returned intact. Unless deemed defective, only new items that are returned unused, except for trying on, will be refundable.
  • Sign and insert the first copy of the returns form into the package.
  • Sign the second copy of the returns form required for smooth customs clearance. This copy, together with the DHL label, must be provided to the carrier.

• Step 3. Send your package
• • Schedule your return with our DHL pickup service using the booking form provided on the Melijoe.com website, in the section ‘My orders and returns’.

• Step 4. Receive your refund or credit
• • You will be refunded within 10 working days (typical processing time) once your returns have been verified by our staff. A confirmation email will be sent to you once your returns have been verified and your refund has been processed.
  • If you have returned an item purchased with a gift card, the amount of the purchase will be credited to your gift card balance. Where necessary, you will receive an additional refund.